@inbook{d1738f9318da46ee8bec12f6dd282d15,
title = "A User-centric Taxonomy for Conversational Generative Language Models",
abstract = "Conversational generative language models (GLMs) like ChatGPT are being rapidly adopted. Previous research on non-conversational GLMs showed that formulating prompts is critical for receiving good outputs. However, it is unclear how conversational GLMs are used when solving complex problems that require multi-step interactions. This paper addresses this research gap based on findings from a large participant event we conducted, where ChatGPT was iteratively and in a multi-step manner used while solving a complex problem. We derived a taxonomy of prompting behavior employed for solving complex problems as well as archetypes. While the taxonomy provides common knowledge on GLMs usage based on analyzed input-prompts, the different archetypes facilitate the classification of operators according to their usage. With both we provide exploratory knowledge and a foundation for design science research endeavors, which can be referred to, enabling further research and development of prompt engineering, prompting tactics, and prompting strategies on common ground.",
keywords = "Generative AI, Generative Language Models, human-computer-interaction",
author = "{von Brackel-Schmidt}, Constantin and Emir Ku{\v c}evi{\'c} and Lucas Memmert and Navid Tavanapour and Izabel Cvetkovic and Bittner, {Eva A.C.} and Tilo B{\"o}hmann",
note = "Publisher Copyright: {\textcopyright} 2023 International Conference on Information Systems, ICIS 2023: {"}Rising like a Phoenix: Emerging from the Pandemic and Reshaping Hu. All Rights Reserved.; 44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023 ; Conference date: 10-12-2023 Through 13-12-2023",
year = "2023",
language = "English",
series = "International Conference on Information Systems, ICIS 2023: {"}Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies{"}",
publisher = "Association for Information Systems",
booktitle = "International Conference on Information Systems, ICIS 2023",
address = "USA - United States",
}
